Terms and Conditions – Bin Romani Foods
Welcome to Bin Romani Foods! We are proud to offer a range of premium herbal products through our online marketplace. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions (the “User Agreement”). Therefore, this User Agreement becomes effective the moment you start using our website, signifying your acceptance of the terms stated below.
1. User Agreement
By visiting or making a purchase on our website, you acknowledge that:
- You have read, understood, and agree to these Terms and Conditions.
- You are legally capable of entering into binding agreements.
- You will use our website only for lawful purposes and in accordance with this agreement.
If you disagree with any part of these terms, you should refrain from using our services.
2. Payment Schedule
For Cash on Delivery (COD) orders, payments are accepted upon delivery within Karachi. However, for users outside Karachi, advance payment is required.
- For online payments via JazzCash or EasyPaisa, once the payment is confirmed, the product will be dispatched. Additionally, delivery typically occurs within 2-3 business days.
Note: Delivery timelines may vary depending on location and external factors beyond our control, such as postal delays.
3. Delivery and Shipping
- We process orders within 24 hours of payment confirmation.
- Standard delivery time is 2-3 working days. However, delays may occur due to unforeseen circumstances, such as postal mismanagement or public holidays.
- If we delay your parcel by more than one week, you have the right to cancel your order and request a refund.
4. Refund Policy
- We will process refunds through JazzCash or EasyPaisa within 48 hours after cancellation confirmation. In case of any delay, please contact us for further assistance.
- If you have not received your refund after the stated period, please contact us immediately at binromani@gmail.com with your order details.
5. User Responsibilities
- Please provide accurate and updated contact and payment information.
- Additionally, ensure someone is available to receive the parcel at the given address.
- Lastly, check the product upon receipt and immediately report any discrepancies.
6. Changes to Terms and Conditions
Bin Romani Foods reserves the right to update or modify these Terms and Conditions at any time. Therefore, changes will take effect immediately upon posting on our website. Furthermore, it is the user’s responsibility to regularly review these terms for updates.
7. Contact Us
For any queries, complaints, or assistance, you can reach out to us:
- Email: binromani@gmail.com
- Phone: 0311-1190190
Thank you for choosing Bin Romani Foods. We value your trust and strive to deliver exceptional service with every purchase.