Bin Romani Foods
Welcome to Bin Romani Foods! Your satisfaction is our priority, and we strive to deliver high-quality products with excellent service. Below is our return policy for your convenience:
Damaged Products:
If you receive a product that is damaged during transit:
- You can lodge a complaint within 7 days of receiving the product.
- Please provide relevant details, including images of the damaged product, to help us resolve the issue promptly.
- Wrong Product Received.
In case you receive a wrong product:
- Lodge a complaint within 7 days of receiving the product.
- If the mistake is from our side, we will replace the product at no additional cost to you.
- If the mistake is due to incorrect information or selection by the customer, the customer will bear the delivery expense for returning and re-shipping the product.
How to Lodge a Complaint:
To initiate a complaint, please:
Email us at binromani@gmail.com or contact us via our website at www.binromani.com
Provide your order number, details of the issue, and any supporting documentation (e.g., images).
Additional Notes:
- Complaints lodged after 7 days from the date of delivery will not be entertained.
- Refunds or replacements are subject to review and approval by our team.
For any queries, feel free to reach out to us at . 03111 160 160 | 03111 190 190
Thank you for choosing Bin Romani Foods!